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Welcome series / Strategy + production

Turning a signup into a useful first journey.

An independent three-email concept for Micro Center designed to introduce the brand, reduce first-build uncertainty, and guide new subscribers toward one practical action at a time.

Independent portfolio concept. Micro Center did not commission, review, or approve this work.

The brief

Create a welcome experience for new subscribers who may be interested in PC hardware but do not yet know where to begin.

The solution

Instead of forcing products, tools, and services into one message, the series creates a simple progression. The first email establishes the value of local products and expertise. The second introduces the Custom PC Builder as a planning tool. The third positions in-store technicians as the next step when a customer needs assembly, repair, or an upgrade.

Build details

  • Three coordinated, centered 600-pixel email layouts
  • Responsive stacking with live text and descriptive alt text
  • Hidden preheaders and bulletproof Outlook buttons
  • One primary conversion action per message
  • Accessibility and cross-client QA plan

Need this kind of production support?

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